SAR Cloud - ‘Incident Commander Pro’

  Printer Driver Installations on the SAR Cloud

Cloud Tip - to determine whether a printer driver has been successfully installed (even when the new printer is not displayed):

Windows... Start... Control Panel... Printers...  Server Properties... Drivers - will display a  list of installed printer drivers.

SAR Cloud: Installed Printer Drivers 


Server Properties... Ports - will display a  list including TS (Terminal Services) ports (e.g. TS029) allocated to the installed and redirected to local printer, drivers.

SAR Cloud: Available TS (Terminal Services)  Printer Ports
- for redirection to a local printer

If the printer driver has been installed then allocating an unused TS (Terminal Services) port (e.g. TS009  PRN30) to the driver should make the printer appear, ready for redirected, local printing.


  Example Printer Driver Installations

From Brother Solutions Center - for a Brother MFC-6490CW multi-function printer.

This download only includes the printer drivers and is for users who are familiar with installation using the Add Printer Wizard in Windows®.

To get the most functionality out of your Brother machine, we recommend you install Full Driver & Software Package *. (* Not available for Windows Server®.)

How to Download and Install Printer Drivers

For Windows® 2000/XP, Windows Server® 2003 Users:

For Network Shared Printing:

*If your client PC has the same OS as the server PC:

For Windows® 2000 Users:
Click on "Start" => "Settings" => "Printers" => "Add Printer".

For Windows® XP Professional, Windows Server® 2003 Users:
Click on "Start" => "Printers and Faxes" => "Add a printer".

For Windows® XP Home Edition Users:
Click on "Start" => "Control panel" => "Printer and other hardware" => "Printer and Faxes" => "Add a printer".

Then click on "Next".
Select "Network printer" for the target printer and click on "Next".
Input the Network Printer's Name, e.g. \\server\MFC-xxx
Click on "Next".
The Test print dialog appears. Click on "Next".
Click on "Finish".

If your client PC has a different Operating System than the server PC:
NOTE: There are some instances where you should follow the steps above, even if the client PC uses a different OS than that of the server.

Make a temporary directory on your HDD to save the downloaded self-extracting file, e.g. C:\brodnt
Start downloading.
Once downloading is complete, double click on the downloaded file to extract it.
For Windows® 2000 Users:
Click on "Start" => "Settings" => "Printers" => "Add Printer".

For Windows® XP Professional, Windows Server® 2003 Users:
Click on "Start" => "Printers and Faxes" => "Add a printer".

For Windows® XP Home Edition Users:
Click on "Start" => "Control panel" => "Printer and other hardware" => "Printer and Faxes" => "Add a printer".
Then click on "Next".
Select "Network printer" for the target printer and click on "Next".
Input the Network Printer's Name, e.g. \\server\MFC-xxx
Click on "Next".
Click on [Have Disk].
Click on [Browse] and click on the drop down menu in the DRIVES field to select the folder created in Step 3.
Click on "Open".
Click on "OK".
Select the model name and click on "Next".
Name the printer. If you want to use the printer as the default printer, select "Yes".
Click on "Next".
Test Print dialog appears. Click on "Next".
Click on "Finish".


For Network Printing using TCP/IP (Peer-to-Peer Printing):
Make a temporary directory on your HDD to save the downloaded self-extracting file, e.g. C:\brodnt
Start downloading.
Once downloading is complete, double click on the downloaded file to extract it.
For Windows® 2000 Users:
Click on "Start" => "Settings" => "Printers" => "Add Printer".

For Windows® XP Professional, Windows Server® 2003 Users:
Click on "Start" => "Printers and Faxes" => "Add a printer".

For Windows® XP Home Edition Users:
Click on "Start" => "Control panel" => "Printer and other hardware" => "Printer and Faxes" => "Add a printer".
Then click on "Next".
Select the "Local printer" for the target printer and be sure to check off the "Automatically detect and install my Plug and Play printer" option.
Click on "Next".
Select a port and click on "Next". Then go to Step 12.
If the port is not listed, you can create a new port. Go to Step 8.
Select the "Create a new port:" and choose the "Standard TCP/IP Port" in the "Type of port" drop down list. Click on "Next".
Click on "Next".
Enter the IP address of your printer and click on "Next".
Click on "Finish".
Click on [Have Disk].
Click on [Browse] and click on the drop down menu in the DRIVES field to select the folder created in Step 3.
Click on "Open".
Click on "OK".
Select the model name and click on "Next".
Name the printer. If you want to use the printer as the default printer, select "Yes".
Click on "Next".
Click on "Next".
Test Print dialog appears. Click on "Next".
Click on "Finish".

For a Local Printer (For Windows® 2000/XP Users):
Make a temporary directory on your HDD to save the downloaded file, e.g. C:\bront
Start downloading.
Once downloading is completed, double click the downloaded file to extract it.
For Windows® 2000 Users:
Click on "Start"=>"Settings"=> "Printers" =>"Add Printer".

For Windows® XP Professional Users:
Click on "Start"=>"Printers and Faxes"=>"Add a printer".

For Windows® XP Home Edition Users:
Click on "Start"=> "Control panel" => "Printer and other hardware" => "Printer and Faxes" => "Add a printer".
Then click on "Next".
Select the "Local printer" for the target printer and be sure to check off the "Automatically detect and install my Plug and Play printer" option.
Click on "Next".
Select a port and click on "Next".
Click on [Have Disk].
Click on [Browse] and click on the drop down menu in the DRIVES field to select the folder created in Step 3.
Click on "Open".
Click on "OK".
Select the model name and click on "Next".
Name the printer. If you want to use the printer as the default printer, select “Yes".
Click on "Next".
Select "Do not share this printer" or "Share as XXX" and click on "Next".
The Test print dialog appears. Click on "Next".
Click on "Finish".

For Windows Vista®, Windows Server® 2008 Users:
Notes:
If you don't know which version of Windows Vista®/ Windows Server® 2008 you are using, 32 bit or 64 bit, please check by following the steps below:
Click on "Start" => "Control Panel" => "System and Maintenance" => "System" => Check it at "System type" section.
The instructions may vary depending on the Windows Vista®/ Windows Server® 2008 version.
By installing this driver, the printer icon named "Brother xxxxxx Printer" or "Brother xxxxxx series" will be added in the "Printers" section. 
You must be logged on as an Administrator.
If the "User Account Control" prompt is displayed, click "Continue".
If the "Windows Security" alert prompt is displayed, click "Install this driver software anyway.".

For Network Shared Printing:
*If your client PC has the same OS as the server PC:

For Windows Vista® Users:
Click on "Start" => "Control Panel" => "Hardware and Sound" => "Printers" => "Add a printer".

For Windows Server® 2008 Users:
Click on "Start" => "Control Panel" => "Hardware and Sound" => "Printers" => "File" => "Run as administrator" => "Add Printer".
Click "Add a network, wireless or Bluetooth printer".
Click "The printer that I want isn't listed".
Select "Select a shared printer by name" and input the Network Printer's Name, e.g. \\server\MFC-xxx
Click on "Next".
The Test print dialog appears. Click on "Finish".

*If your client PC has a different OS than the server PC:
NOTE: There are some instances where you should follow the steps above, even if the client PC uses a different OS than that of the server.

Make a temporary folder or directory on your HDD [hard disk drive] as the location to save the downloaded self-extracting file, e.g. C:\brodnt
Download the file to the temporary folder or directory.
Once the download is complete, open the folder or directory and double click on the downloaded file to extract it.

For Windows Vista® Users:
Click on "Start" => "Control Panel" => "Hardware and Sound" => "Printers" => "Add a printer".

For Windows Server® 2008 Users:
Click on "Start" => "Control Panel" => "Hardware and Sound" => "Printers" => "File" => "Run as administrator" => "Add Printer".
Click "Add a network, wireless or Bluetooth printer".
Click "The printer that I want isn't listed".
Select "Select a shared printer by name" and input the Network Printer's Name, e.g. \\server\MFC-xxx
Click on "Next".
If the "Connect to Printer" dialog appears, click "OK".
Click on [Browse] and click on the drop down menu in the DRIVES field to select the folder created in Step 3.
Click on "Open".
Click on "OK".
Select the model name and click on "Next".
Name the printer and select a default printer and click on "Next".
The Test Print dialog appears. Click on "Finish". 

For Network Printing using TCP/IP (Peer-to-Peer Printing):
Make a temporary folder or directory on your HDD [hard disk drive] as the location to save the downloaded self-extracting file, e.g. C:\brodnt
Download the file to the temporary folder or directory.
Once the download is complete, open the folder or directory and double click on the downloaded file to extract it.
For Windows Vista® Users:
Click on "Start" => "Control Panel" => "Hardware and Sound" => "Printers" => "Add a printer".

For Windows Server® 2008 Users:
Click on "Start" => "Control Panel" => "Hardware and Sound" => "Printers" => "File" => "Run as administrator" => "Add Printer".
Click "Add a network, wireless or Bluetooth printer".
Click "The printer that I want isn't listed".
Select "Add a printer using a TCP/IP hostname or IP address" and click "Next".
Enter the IP address of your printer and be sure to check off the "Query the printer and automatically select the driver to use" option.
Click "Next".
Click on [Have Disk].
Click on [Browse] and click on the drop down menu in the DRIVES field to select the folder required. [This was created by extracting the file in step 3].
Click on "Open".
Click on "OK".
Select the model name and click on "Next".
Note:
If the model name in the list for your product includes USB in the name of the driver it is still possible to use this driver for network connection.
Give the printer a name and select default printer and click on "Next".
The Test Print dialog appears. Click on "Finish".

For Local Printer (For Windows Vista® Users):
Make a temporary folder or directory on your HDD [hard disk drive] as the location to save the downloaded self-extracting file, e.g. C:\brodnt
Download the file to the temporary folder or directory.
Once the download is complete, open the folder or directory and double click on the downloaded file to extract it.
Connect the USB cable.
Click on "Start" => "Control Panel" => "Hardware and Sound" => "Printers" => "Add a printer".
Click "Add a local printer".
Select USB port and click on "Next".
Click on [Have Disk].
Click on [Browse] and click on the drop down menu in the DRIVES field to select the folder created in Step 3.
Click on "Open".
Click on "OK".
Select the model name and click on "Next".
Name the printer and select a default printer and click on "Next".
The Test print dialog appears. Click on "Finish".

For more information please contact:

SAR Technology Inc.    

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